{"id":3218,"date":"2018-02-12T13:24:24","date_gmt":"2018-02-12T12:24:24","guid":{"rendered":"https:\/\/www.wuestenrot.sk\/?p=3218"},"modified":"2018-02-12T13:24:24","modified_gmt":"2018-02-12T12:24:24","slug":"klientsky-portal-moj-wustenrot","status":"publish","type":"aktuality","link":"https:\/\/www.wuestenrot.sk\/aktuality\/klientsky-portal-moj-wustenrot\/","title":{"rendered":"Klientsky port\u00e1l M\u00f4j W\u00fcstenrot"},"content":{"rendered":"<p><strong>W<\/strong><strong>\u00fcstenrot pois\u0165ov\u0148a a W\u00fcstenrot stavebn\u00e1 sporite\u013e\u0148a spustili do prev\u00e1dzky nov\u00fd klientsky port\u00e1l M\u00f4j W\u00fcstenrot, ktor\u00fd spr\u00edstupn\u00ed klientom pois\u0165ovne aj stavebnej sporite\u013ene inform\u00e1cie o ich produktoch a vybran\u00e9 slu\u017eby.&nbsp;<\/strong><\/p>\n<p>Bratislava, 12. febru\u00e1ra 2018<span>&nbsp;<\/span>\u2013 V \u00e9re digitaliz\u00e1cie je port\u00e1l pre klientov u\u017e nevyhnutnos\u0165ou. Klient si<\/p>\n<p>&nbsp;tu n\u00e1jde v\u0161etky potrebn\u00e9 inform\u00e1cie o uzavret\u00fdch zmluv\u00e1ch, m\u00f4\u017ee vyu\u017e\u00edva\u0165 doplnkov\u00e9 slu\u017eby a \u0161peci\u00e1lne ponuky, ale aj komunikova\u0165 online so spolo\u010dnos\u0165ou. V dne\u0161nej dobe u\u017e osobn\u00e9 konzult\u00e1cie a telefon\u00e1ty na Call centrum neposta\u010duj\u00fa modernej forme komunik\u00e1cie. Nov\u00fd klientsky<strong>&nbsp;<\/strong>port\u00e1l M\u00f4j W\u00fcstenrot umo\u017en\u00ed fyzick\u00fdm osob\u00e1m \u2013 klientom W\u00fcstenrot stavebnej sporite\u013ene, a.s., a W\u00fcstenrot pois\u0165ovne, a.s., odkia\u013eko\u013evek a kedyko\u013evek online:<\/p>\n<ul>\n<li>poskytn\u00fa\u0165 preh\u013ead o&nbsp;vlastn\u00fdch zmluv\u00e1ch (poistn\u00fdch, sporiacich \u010di \u00faverov\u00fdch),<\/li>\n<li>sledova\u0165 platby, vklady a ich hist\u00f3riu,<\/li>\n<li>aktualizova\u0165 vlastn\u00e9 kontaktn\u00e9 \u00fadaje a vykon\u00e1va\u0165 niektor\u00e9 zmeny,<\/li>\n<li>ma\u0165 pr\u00edstup ku kore\u0161pondencii a&nbsp;jej prezeranie na jednom mieste,<\/li>\n<li>nahlasova\u0165 poistn\u00e9 udalosti,<\/li>\n<li>uzatv\u00e1ra\u0165 zmluvy (online poistenia i s&nbsp;mo\u017enos\u0165ou platby Card pay),<\/li>\n<li>z\u00edska\u0165 medzi prv\u00fdmi inform\u00e1cie o&nbsp;novink\u00e1ch a&nbsp;\u0161peci\u00e1lnych ponuk\u00e1ch,<\/li>\n<li>\u0161etri\u0165 n\u00e1klady za doru\u010dovanie niektor\u00fdch p\u00edsomnost\u00ed.<\/li>\n<\/ul>\n<p>M\u00f4j W\u00fcstenrot je miesto, kde sa klient dozvie v\u0161etko, \u010do potrebuje vedie\u0165 o svojich poistn\u00fdch zmluv\u00e1ch, stavebnom sporen\u00ed a \u00faveroch bez toho, aby musel nav\u0161t\u00edvi\u0165 pobo\u010dku alebo vola\u0165 na Call centrum spolo\u010dnosti. Cie\u013eom uvedenia klientskeho port\u00e1lu je zv\u00fd\u0161i\u0165 spokojnos\u0165 klientov, zjednodu\u0161i\u0165 ich pr\u00edstup k inform\u00e1ci\u00e1m o uzavret\u00fdch zmluv\u00e1ch, ako aj zlep\u0161i\u0165 kvalitu, resp. aktu\u00e1lnos\u0165 klientskych d\u00e1t (tel. kontaktov a e-mail adries). Cie\u013eom port\u00e1lu je tie\u017e oslovi\u0165 nov\u00fdch klientov, ktor\u00ed uprednost\u0148uj\u00fa elektronick\u00fa komunik\u00e1ciu. Okrem \u010fal\u0161ieho skvalitnenia a zr\u00fdchlenia slu\u017eieb prinesie M\u00f4j W\u00fcstenrot aj mo\u017enos\u0165 \u00faspory n\u00e1kladov na po\u0161tovn\u00e9 a \u0161etrenie \u017eivotn\u00e9ho prostredia zasielan\u00edm \u010dasti po\u0161ty online, bez nutnosti tla\u010de ve\u013ek\u00e9ho mno\u017estva papierovej dokument\u00e1cie.<\/p>\n<p>\u201eKlientsky port\u00e1l M\u00f4j W\u00fcstenrot bol&nbsp;pomerne dlhodob\u00fd projekt, n\u00e1ro\u010dn\u00fd na kooper\u00e1ciu, spojen\u00fd s&nbsp;rie\u0161en\u00edm mnoh\u00fdch technick\u00fdch a&nbsp;bezpe\u010dnostn\u00fdch nastaven\u00ed, anal\u00fdz dostupnosti d\u00e1t a\u017e po vytvorenie prototypu aplik\u00e1cie a&nbsp;n\u00e1sledn\u00e9 testovania. Z\u00e1mer sa v\u0161ak podaril, M\u00f4j W\u00fcstenrot \u00faspe\u0161ne za\u010dal svoju ostr\u00fa prev\u00e1dzku a&nbsp;je plne k&nbsp;dispoz\u00edcii na\u0161im klientom. Spr\u00edstupnenie port\u00e1lu je \u010fal\u0161\u00edm nap\u013a\u0148an\u00edm strat\u00e9gie digitaliz\u00e1cie spolo\u010dnosti,\u201c<span>&nbsp;<\/span>povedal Dr. Klaus W\u00f6hry, \u010dlen predstavenstva W\u00fcstenrot pois\u0165ovne a W\u00fcstenrot stavebnej sporite\u013ene.&nbsp;<\/p>\n<p>Spustenie klientskeho port\u00e1lu M\u00f4j W\u00fcstenrot je spojen\u00e9 so s\u00fa\u0165a\u017eou o 10 mobiln\u00fdch telef\u00f3nov Apple iPhone 8. Sta\u010d\u00ed, ak si klient do 30. apr\u00edla 2018 aktivuje klientsky port\u00e1l na moj.wuestenrot.sk alebo na <a href=\"https:\/\/www.wuestenrot.sk\/\" rel=\"noopener noreferrer\" target=\"_blank\">www.wuestenrot.sk<\/a><span>&nbsp;<\/span>v z\u00e1lo\u017eke M\u00f4j W\u00fcstenrot. Pou\u017e\u00edvanie klientskeho port\u00e1lu je nen\u00e1ro\u010dn\u00e9, intuit\u00edvne, s pr\u00edstupom na heslo, ktor\u00e9 klient dostane cez SMS po vyplnen\u00ed a doru\u010den\u00ed podp\u00edsan\u00e9ho registra\u010dn\u00e9ho formul\u00e1ra\/aktiv\u00e1cii slu\u017eby M\u00f4j W\u00fcstenrot.<\/p>\n","protected":false},"featured_media":0,"template":"","news-type":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/aktuality\/3218"}],"collection":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/aktuality"}],"about":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/types\/aktuality"}],"wp:attachment":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/media?parent=3218"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/news-type?post=3218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}