{"id":6068,"date":"2025-06-16T11:00:02","date_gmt":"2025-06-16T09:00:02","guid":{"rendered":"https:\/\/www.wuestenrot.sk\/?post_type=tlacova-sprava&#038;p=6068"},"modified":"2025-06-17T00:12:58","modified_gmt":"2025-06-16T22:12:58","slug":"wustenrot-meni-pravidla-hry-smart-likvidacia-skod-cez-ai-je-tu","status":"publish","type":"tlacova-sprava","link":"https:\/\/www.wuestenrot.sk\/tlacova-sprava\/wustenrot-meni-pravidla-hry-smart-likvidacia-skod-cez-ai-je-tu\/","title":{"rendered":"W\u00fcstenrot men\u00ed pravidl\u00e1 hry. Smart likvid\u00e1cia \u0161k\u00f4d cez AI je tu."},"content":{"rendered":"<p><strong><em>Pois\u0165ov\u0148a W\u00fcstenrot prin\u00e1\u0161a prelomov\u00fa digit\u00e1lnu slu\u017ebu \u2013 smart likvid\u00e1ciu \u0161k\u00f4d v\u00a0povinnom zmluvnom poisten\u00ed a havarijnom poisten\u00ed. Klienti s men\u0161\u00edm po\u0161koden\u00edm vozidla u\u017e nemusia \u010daka\u0165 na technika ani zd\u013ahavo dokladova\u0165 opravu. V\u010faka umelej inteligencii m\u00f4\u017eu cel\u00fd proces zvl\u00e1dnu\u0165 online \u2013 jednoducho, r\u00fdchlo a s minimom administrat\u00edvy.<\/em><\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>R\u00fdchle rie\u0161enie \u0161kody? Sta\u010d\u00ed mobil a p\u00e1r klikov<\/strong><\/p>\n<p>Nov\u00e1 slu\u017eba &#8211; Smart likvid\u00e1cia, je s\u00fa\u010das\u0165ou digit\u00e1lnej transform\u00e1cie na\u0161ej spolo\u010dnosti a reaguje na dopyt po efekt\u00edvnej\u0161om vybavovan\u00ed poistn\u00fdch udalost\u00ed. <em>\u201eDlhodobo pracujeme na skvalit\u0148ovan\u00ed technologick\u00fdch procesov, ktor\u00e9 u\u013eah\u010duj\u00fa \u017eivot klientom aj na\u0161im zamestnancom. Smart likvid\u00e1cia ukazuje, ako m\u00f4\u017ee digitaliz\u00e1cia zr\u00fdchli\u0165 vybavovanie \u0161k\u00f4d a zn\u00ed\u017ei\u0165 administrat\u00edvnu z\u00e1\u0165a\u017e,\u201c<\/em> informuje Jana Kuchtov\u00e1, riadite\u013eka \u00faseku underwritingu a\u00a0likvid\u00e1cie z\u00a0pois\u0165ovne W\u00fcstenrot.<\/p>\n<p><strong>Jednoduchos\u0165, ktor\u00e1 \u0161etr\u00ed \u010das aj starosti <\/strong><\/p>\n<p>Cel\u00fd proces prebieha bez nutnosti in\u0161tal\u00e1cie aplik\u00e1cie \u2013 klient po nahl\u00e1sen\u00ed poistnej udalosti z\u00edska pr\u00edstup do online rozhrania cez SMS. Pod\u013ea jednoduch\u00fdch in\u0161trukci\u00ed odfot\u00ed po\u0161kodenie vozidla a potrebn\u00e9 dokumenty, v\u00fd\u0161ku ponuky vypo\u010d\u00edtan\u00fa so zapojen\u00edm AI n\u00e1sledne ods\u00fahlas\u00ed pois\u0165ov\u0148a a do nieko\u013ek\u00fdch hod\u00edn dostane ponuku poistn\u00e9ho plnenia. V pr\u00edpade s\u00fahlasu je poistn\u00e9 plnenie vyplaten\u00e9 u\u017e v priebehu nieko\u013ek\u00fdch hod\u00edn. Klienti si tak vybavia poistn\u00fa udalos\u0165 z pohodlia domova, bez stresu a \u010dakania.<\/p>\n<p><strong>\u00a0<\/strong><strong>V\u00fdhody, ktor\u00e9 c\u00edti klient okam\u017eite <\/strong><\/p>\n<p>Nov\u00fd proces prin\u00e1\u0161a viacero benefitov \u2013 od zn\u00ed\u017eenia spolu\u00fa\u010dasti v havarijnom poisten\u00ed a\u017e po atrakt\u00edvnu v\u00fd\u0161ku od\u0161kodnenia. A \u010do je najd\u00f4le\u017eitej\u0161ie, eliminuje sa potreba osobnej obhliadky technikom. <em>\u201eZaveden\u00edm smart likvid\u00e1cie sme chceli klientom uk\u00e1za\u0165, \u017ee technol\u00f3gia nemus\u00ed by\u0165 zlo\u017eit\u00e1. Naopak, m\u00f4\u017ee v\u00fdrazne zjednodu\u0161i\u0165 \u017eivot v \u0165a\u017ek\u00fdch situ\u00e1ci\u00e1ch,\u201c<\/em> dop\u013a\u0148a J. Kuchtov\u00e1.<\/p>\n<p><strong>\u00a0<\/strong><strong>Smart likvid\u00e1cia v\u00a0praxi \u2013 menej starost\u00ed, viac spokojnosti<\/strong><\/p>\n<p>Pilotn\u00e1 f\u00e1za uk\u00e1zala, \u017ee klienti na nov\u00fd sp\u00f4sob likvid\u00e1cie reaguj\u00fa pozit\u00edvne \u2013 v\u00e4\u010d\u0161ina z nich akceptovala pon\u00fakan\u00e9 od\u0161kodnenie. Smart likvid\u00e1cia je d\u00f4kazom toho, \u017ee digitaliz\u00e1cia nemus\u00ed by\u0165 len o intern\u00fdch zmen\u00e1ch, ale najm\u00e4 o re\u00e1lnych v\u00fdhod\u00e1ch pre koncov\u00e9ho pou\u017e\u00edvate\u013ea.<\/p>\n<p>Aj mimo procesu Smart likvid\u00e1cie je \u0161tandardom elektronick\u00e1 komunik\u00e1cia k\u00a0poistnej udalosti, \u010do sa t\u00fdka aj dokumentov k\u00a0poistn\u00fdm udalostiam a\u00a0vz\u00e1jomnej kore\u0161pondencie.<\/p>\n","protected":false},"featured_media":0,"template":"","acf":[],"_links":{"self":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/tlacova-sprava\/6068"}],"collection":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/tlacova-sprava"}],"about":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/types\/tlacova-sprava"}],"wp:attachment":[{"href":"https:\/\/www.wuestenrot.sk\/api\/wp\/v2\/media?parent=6068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}